Thursday, November 24, 2011
Tuesday, November 22, 2011
Tuesday, November 15, 2011
Monday, November 14, 2011
"What will the learners be able to do or know upon completion of this course?"
I think you can see that this leads to my ability to build my objective. The rest of the course design and development will stem from this very simple question. For example, if my client responds to this question with "learners will be able to change a flat tire" than that is my objective for the course, at least for the most part. I will likely break it down into sub tasks as needed and add the conditions, such as "given a car with a flat tire, a spare tire, a jack and a tire iron, you will be able to...."
The other question is:
"What do you hope to accomplish with this training?"
Now they sound like similar questions but they're not. The first question was to answer was the learner was going to gain from the course. The second question is what the client, the stakeholder, or business for that matter, will gain from this course. For example, I might be designing a customer service course. The learner's objectives might include items such as learning the proper steps to greeting the customer, and identifying their needs, and so one. The business will get out of this course, more sales, happier customers and less complaints.
I think we often over design a course because we have failed to ask these types of questions. If you identify was the client wants for themselves, their business, and the objectives for their learners, you should never have any questions popping up in the eleventh hour about course content.
Wednesday, November 9, 2011
Tuesday, September 20, 2011
I haven't read it yet, but this could be really good news for Captivate users. We are starting to here HTML5 this, and HTML5 that, and less about technologies like Flash. If the future has less Flash based web pages, then it goes almost without saying that the future will have less Flash based eLearning as well. Having another publishing option can't be a bad thing. I'm very interested to see how this all plays out.
Sunday, September 18, 2011
Sunday, June 26, 2011
Sunday, June 19, 2011
Thursday, June 9, 2011
Friday, June 3, 2011
Thursday, April 14, 2011
I've learned that one of difficulties is in the fact that a computer doesn't breath. In addition to naturally pauses indicated in sentences by commas, we also pause elsewhere in our speech to simply account for our need as humans to breath. I have been experimenting with this in Adobe Captivate's voice narration capabilities. the North American voices included with the product are from a company called Neospeech. Their voices use a text to speech programming language known as VTML. In addition to the text you want spoken you can include VTML tags which will indicate items like speed, pitch, pauses, and a few other items. As I experiement with this, I find my narrative is sounding less and less like a robot and more and more human. It's not perfect, but it is getting better.
Wednesday, March 23, 2011
I designed an online learning course template for an organization recently. We went back and forth on the design several times and it seemed they were never quite happy. I decided to model the template after their public website, this way I could be sure that all their branding would be 100 percent accurate.
The feedback I received was that they thought the navigation structure may be too complicated for their employees. I thought it interesting that the organization had faith in the general public to navigate their website, however they had little faith in their employees. I see this all too often; we talk about adult learning and training, yet we have as much faith in our adults as we would small children.
Sunday, February 20, 2011
Far more employees read company newsletters than interoffice memos or official emails. It seems that like other periodicals like newspapers and magazines, employees want to be entertained and they see the company newsletter as recreational reading. If you make regular contributions to the newsletter you can make an impact toward more informal learning.
Saturday, February 19, 2011
The program I speak about is the Microsoft Home Use Program (HUP). Typically the IT department doesn’t promote the benefits of being a volume licenser from Microsoft, however buried inside the program benefits is the option of extending this license to employees through the program by providing Microsoft Office for around $10 USD each.
So how is this informal learning you may ask? Well, it may very well be your responsibility to perform software training in your organization. By offering Microsoft HUP to every employee who has a home PC for $10, a large percentage of employees will take advantage of it, they will use it during off-hours, they will gradually learn the new features, and how to do certain things with the software which they may apply back on the job. Your investment in a little promotion of the program can pay off in the form of a more knowledgeable and skilled employee.
Ask your IT department if you qualify for the program. It really is a win-win-win scenario. Your organization wins by not having to build or purchase elaborate Microsoft training, you win because you have provided a training method, and of course the employee wins by getting really cheap software and upgraded skills.
To learn more, the program website is here.
Friday, February 18, 2011
Fast forward three or four years to today. I have just opened up version five of Captivate which came as part of the Adobe E-Learning Suite I purchased a few months back. It’s funny that the software is somewhat like riding a bike. It’s been years but it’s all coming back to me. There is very little that this software cannot do. I’m so please to have my own copy of the Adobe E-Learning Suite. It really has everything I could ever be asked to do as an Instructional Designer.